RankAutos_

Brand Reliability Rankings

Based on NHTSA complaints, recalls, and NCAP safety ratings — normalized per 1,000 units sold.

29
Brands
269
Models
164,318
Complaints
5,430
Recalls
NHTSA + NCAP
Sources
2
🥈 2nd
Toyota
89/100
89
1
🥇 1st
Lexus
94/100
94
3
🥉 3rd
Mazda
86/100
86
# BrandScoreConfidenceComplaintsRecallsEst. Sales *
🥇
94Excellent
High · 78%382142,280,000
🥈
89Excellent
High · 83%10,67529720,703,000
🥉
86Excellent
High · 81%2,435803,662,000
4
84Good
High · 96%20,01731813,812,000
5
83Good
Med · 64%210165564,000
6
75Good
Med · 71%2,38302,771,000
7
70Good
High · 86%6,67116815,194,000
8
65Average
High · 96%10,5601356,275,000
9
GMC
61Average
Med · 73%4,045874,753,000
10
57Average
High · 77%3,8791151,604,000
11
56Average
High · 82%1,518541,924,000
12
Ford
55Average
High · 81%20,45276518,950,000
13
53Average
Med · 70%245187925,000
14
BMW
52Average
High · 89%1,7541562,940,000
15
51Average
High · 81%9,96321312,448,000
16
51Average
High · 77%950531,183,000
17
50Average
High · 90%72289459,000
18
50Average
High · 83%11,6131426,736,000
19
48Below Avg
High · 82%603161672,000
20
Kia
45Below Avg
High · 93%9,0851555,632,000
21
33Below Avg
High · 82%731267614,000
22
30Below Avg
Med · 74%4,7224233,352,800
23
Audi
29Poor
High · 86%2,4962692,320,000
24
RAM
28Poor
High · 90%12,3013567,684,000
25
26Poor
High · 80%2,7741001,852,000
26
25Poor
High · 90%5,8692363,598,000
27
23Poor
High · 79%1,06088963,000
28
Jeep
11Poor
High · 85%16,0322865,763,000
29
11Poor
High · 90%1715179,000
How scores are calculated: Scores combine three data sources: NHTSA complaints & recalls (40%), NCAP crash safety ratings (30%), and third-party reliability surveys (30%, when available). Complaint and recall rates are normalized per 1,000 units sold using EPA production data so high-volume brands are fairly compared to niche ones. Scores are relative within the evaluated set — the best performer scores ~95 and the worst ~10, spread across the full range each year. This means a brand's score reflects how it compares to peers, not an absolute standard. Brands with no data for a given year show and are excluded from rankings.

* Est. Sales figures are approximate annual US sales estimates used for normalization only. They are not sourced from official sales reports.